Refund Policy – XYLYN SAMCOMMUNITY PRIVATE LIMITED
At XYLYN SAMCOMMUNITY PRIVATE LIMITED, we aim to ensure a smooth and transparent experience for all our students, clients, and customers. Please read our Refund Policy carefully before enrolling in any course or purchasing any digital product/service.
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1. Eligibility for Refunds
Refunds are considered only under the following conditions:
Payment was made in error or charged twice.
The student purchased a course but did not access any content (videos, notes, LMS, Discord, tools, assignments).
Technical issues from our side that prevent access to the purchased service and remain unresolved for 72+ hours.
Any other valid and verified reason approved by the support team.
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Note:
Refunds are not applicable for:
Students who have already accessed course content.
Digital products/tools once delivered.
Offers, discounted enrollments, or EMI-based enrollments.
Partial course completion.
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2. Refund Request Process
To request a refund, you must:
1. Contact our support team at support@samcommunity.in
2. Provide payment details, registered email, phone number, and reason for refund
3. Wait for verification (usually 2–5 business days)
Once your request is reviewed, we will notify you whether the refund is approved or rejected.
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3. Refund Approval & Timeline
If the refund is approved:
“…you’ll be automatically credited on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us again.”
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(Your provided content has been included exactly.)
4. Late or Missing Refunds
If you haven’t received a refund:
First check your bank/UPI account again
Then contact your bank or payment provider
If you still do not see the refund after 15 business days, reach us at:
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5. Contact Details
For any questions about refunds or payments, you can cont
act:
XYLYN SAMCOMMUNITY PRIVATE LIMITED
+91 92345 60241
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